What are Geolah’s operating hours?
Geolah’s transport and delivery services are operational 24/7.
What are Geolah’s customer service operating hours?
Geolah’s customer service team is operational from Monday to Friday, 9:30 AM to 6 PM. Please note that our support services are unavailable on weekends and public holidays.
What is the maximum customers and luggage capacity?
Following LTA regulations and ensuring customers safety, Geolah require selecting the correct service based on your group size. The table below details the maximum customer capacity for each service type: Maximum Customer Capacity Services Maximum Luggage Capacity Up to 4 pax AnyGeo, GeoPets 3 small or 2 medium Up to 6 pax GeoCar XL 5 […]
Can I fit a foldable wheelchair in the car boot?
The car boot is ideal for foldable wheelchair. If it doesn’t fit, check with your partner driver about using the customers seats.
Can I share my preferred route with the driver?
The fare for your trip is determined solely by your pick-up and drop-off locations. Our platform optimizes routes to enhance pick-up/drop-off accuracy and overall safety, which may entail passing through ERP/toll gantries.
Why can’t I get a driver?
No worries, your ride request hasn’t been matched yet and no charges have been incurred. This could be because of high demand, peak hours, bad weather slowing down traffic, or a temporary internet issue.
How do I optimise my pickup?
Our platform automatically detects your location. There are two ways to optimize your pickup:
Is it possible to request a pick-up or drop-off at a level above or below ground?
Bookings are for ground-level pickup and drop-off, except at designated points in residential, hotel, and shopping mall areas.
What is GeoPets?
GeoPets is a pet-friendly transportation service for Geolah users, allowing you to travel with your pets at an affordable price. Common pets, including cats, rabbits, turtles, hamsters, birds in cages, fish in bowls or plastic bags, and dogs (either in a carrier or leashed), are welcome. GeoPets accommodates up to two customers, not including pets. […]