What is 3DS?
3-Domain Secure (3DS) is a protocol used by banks worldwide to authenticate online card transactions. Cardmembers can recognize the participating 3DS merchants by the Verified-by-Visa, MasterCard’s SecureCode, American Express SafeKey or JCB J/Secure logos on the online merchant’s website.
Why can’t my debit/credit card be charged?
Here are a few possibilities:
How do I track my Geolah transaction history?
After each trip, you’ll receive an email with a detailed e-receipt showing the fare breakdown and any additional charges. You can also access your complete ride history through the Geolah app. This provides a record of all your trips, including dates, destinations, fares, and payment methods used.
Are there any transactional fees for cashless payment?
Yes, a small transactional fee for cashless payments are as follows: Private Hire
How to add payment?
You can add any of the following payment methods: To add a credit/debit card, follow these steps: There will be a small, temporary charge when you add a new card to your Geolah account. This is a security measure to verify that the card is active, valid, and belongs to you. It also helps prevent […]
How do I make payment for an outstanding balance?
If you are paying with a card, you’ll have to charge it onto your card and clear the payment before booking your next trip. If the payment is unsuccessful after multiple tries, try changing your payment method or add a new credit/debit card to your account.