What is the purpose of CPF contributions for platform/gig workers?
Improve the housing and retirement adequacy of platform/gig workers by aligning their CPF contribution rates with those of traditional employees.
How to handle contactless delivery?
Contactless Delivery (CD) allows partner drivers to leave parcels at a designated safe location when the recipient is not at home. How to Handle Contactless Delivery: Important Reminders: Liability: Geolah’s partner drivers will be responsible for pick up/drop off only. Safety First: Always prioritize safety and security when choosing a location to leave the parcel. […]
How can I register as a partner driver?
Please follow the steps below:
What is the maximum number of orders I can take?
For bike deliveries, our dedicated partner drivers can handle up to 3 deliveries per job. If you’re driving a car or van, you’ve got a bit more room—up to 10 deliveries per job! For those handling truck deliveries, the maximum is 2 deliveries per job.
What are the prohibited items for delivery?
You may refer here for the full list of items that are prohibited for delivery. Please comply with the guidelines.
How can the I communicate with the sender and recipient?
You can communicate using the in-app call and messaging function.
What are the restricted locations for delivery?
Here’s a list of restricted locations to which we do not provide our services:
I was in an accident, but no one was injured
If you were involved in an accident, without injuries:
What are the available services?
Service type Distance Weight limit Size limit Suitable for Up to 3 big pets Rent trolley Round trip Extra Manpower Restricted zone No lift landing Bicycle 701m to 3km Up to 5kg 40 × 30 × 15 cm Documents, Smaller Parcels & Groceries etc NO NO YES NO NO YES Motorcycle Island wide Up […]
The items don’t match the image or description. What should I do?
If you are picking up the item on behalf of the customer, please contact them to confirm any changes. If the items you’re collecting won’t fit in your vehicle, you can ask the customer to cancel the order and place a new one.