Who can I contact regarding registration issues?
You can get in touch with us by emailing support@geolah.com or by filling up the details here
I was in an accident, and someone was injured.
If you were involved in an accident, with injuries: Call 999 (Police) Immediately.Secure scene & seek medical attention.Share to Geolah: Use the app’s “Report” function (Menu – Support – Report).
What should I do if my account is banned?
To submit an appeal, please use a Gmail account. You can either access the appeal form through this link or email your appeal to support@geolah.com
I was in an accident, but no one was injured
If you were involved in an accident, without injuries:
What should I do if I can’t sign in to my account?
You can get in touch with us by emailing support@geolah.com or by filling up the details here
What happens if the car breaks down in the middle of my ride?
Geolah prioritizes well-maintained vehicles, and partner drivers are reminded to send them for regular servicing and inspection. In the event your car breaks down, you will need to end the trip.
Can I drive with Geolah without owning a vehicle?
Don’t have a car? No worries! Rent one and join us.
What should I do if I find a customer’s item?
Within 24 hours: More than 24 hours: